Reference

What You Agree To When You Use 111 Games

Our legal terms set out your rights, our responsibilities, and the rules that apply to your account. Access to 111 Games depends on your local law and eligible regions — read this before you start.

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CONTACT PATHS

Reach Us About a Legal or Policy Question

If you have a question about your rights under these terms, want to request a copy of your data, or need to flag a policy concern, our support team handles these directly. We aim to respond to policy-related queries within one business day.

DATA & SECURITY

How We Handle Your Account and Data

We collect only what we need to run your account, process payments through bKash, Nagad, or Rocket, and keep your session secure. Here is how we manage that data and what you can do with it.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time through the Help Centre.

Cookies

We use session cookies to keep you logged in and functional cookies to remember your payment method preference. No third-party advertising cookies are placed without your consent.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact support — do not share OTPs with anyone.

Data Requests

To access, correct, or delete your personal data, submit a request through the Account Help Centre. We will confirm receipt and respond within the timeframe required by applicable law.

How Our Terms Apply to Your Account

111 Games Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account registered on 111 Games, including all deposits made through bKash, Nagad, or Rocket, all game activity, and all withdrawal requests. By opening an account, you confirm that you are of legal age in your jurisdiction and that online gaming is

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permitted under the laws that apply to you. We do not make eligibility decisions on your behalf — that responsibility sits with you. If your local law restricts or prohibits online gaming, these terms do not override that restriction. We may update these terms at any
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time; continued use of your account after a change is posted means you accept the revised version. Material changes will be flagged in your account notification area. For any clause you are unsure about, reach our support team before you continue using the platform. Your account
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wallet, including any pending bKash, Nagad, or Rocket transactions, remains subject to these terms throughout any review or dispute process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we hear most often about account rights, data, and how our terms work in practice.

Access depends on your local law and eligible regions. If online gaming is restricted where you are, these terms do not change that. Check your local regulations before opening an account.

Log in, go to the Account Help Centre, and submit a data access request. We will confirm receipt and send your data summary within the timeframe required under applicable rules.

Any verified balance in your account wallet is returned to your registered bKash, Nagad, or Rocket number after identity verification is complete. Contact support to start the process.

We can update terms at any time, but material changes are flagged in your account notification area before they take effect. Continued use after a change is posted means you accept the update.

Reach our support team via live chat or email, both accessible from your account dashboard. Policy disputes are handled by a dedicated team separate from general account support.

We retain data for a period after closure as required by applicable rules. You can request deletion of non-essential data through the Help Centre, and we will confirm what can be removed.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoNagad CashLoad AccountRegister

What You Agree To When You Use 111 Games

Reach Us About a Legal or Policy Question

How We Handle Your Account and Data

Data Retention

Cookies

Account Security

Data Requests

Common Questions About Our Legal Terms

01 Do these terms apply to me if I am in Bangladesh?

02 How do I get a copy of my personal data?

03 What happens to my bKash or Nagad balance if my account is closed?

04 Can 111 Games change these terms without notice?

05 Who do I contact if I disagree with a policy decision?

06 How long does 111 Games keep my account data after I close my account?

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