Reference

Terms That Cover Your Account on 111 Games

These terms set out what you agree to when you open and use an account on 111 Games. Access and eligibility depend on your local law and the regions where our service is available — read this before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
111 Games Terms That Cover Your Account on 111 Games
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

We take account integrity seriously. Here is how we handle the areas that matter most under these terms.

Account Verification

We verify identity before processing withdrawals. You may be asked to confirm your bKash or Nagad number matches the name on your account. This step protects your wallet from unauthorised access.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of your account data by contacting support.

Term Changes and Notice

When we update these terms, the revised date appears at the top of this page. We do not send individual notices for minor edits, so checking this page periodically keeps you current.

Requesting Corrections

If you believe your account details or transaction records are incorrect, contact support with your account ID and the specific entry in question. We review and respond within one business day.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries directly. We aim to respond to all account and terms-related messages within one business day.

Live Chat Open the chat window from your account dashboard. This is the quickest path for terms queries and account-access questions.
Email Support Send your query to our support address from the email registered to your account. Include your account ID for faster handling.
Help Centre Our help section covers common terms questions — account eligibility, wallet rules, and what to do if your access is restricted.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on 111 Games. Eligibility depends on your local law and whether the service is available in your region. If you are unsure, check before registering.

Breaches such as operating multiple accounts or sharing access can result in suspension or permanent closure of your account. Any balance held at the time of closure is subject to review before release.

No. Deposits must come from a wallet registered in your own name. Payments from a third-party bKash, Nagad, or Rocket account are a breach of these terms and may trigger a withdrawal hold.

Contact support via live chat or email with your account ID and a request to close. We will confirm the closure and advise on any pending balance before the account is deactivated.

This page always shows the current version. The effective date at the top tells you when the terms were last updated. Bookmark this page if you want to check for changes.

These terms are subject to applicable law in Bangladesh and the eligible regions where 111 Games operates. Access and enforceability depend on local law in your specific location.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.